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30-days free return policy.
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Borrelli 4 Tier Stainless Steel Shelf Rack 1200mm
In Stock
SKU: RACK-4-1200
Regular price $399.99 $599.99 Save $200.00 (33% off)
Tax included. Shipping calculated at checkout.
Product Details
Delivery Time Tables
We endeavor to get your purchase to you as quickly as possible. Your item leaves us same or next day. Sometimes there can be a delay to the timetable below. Please use the tracking link on your order confirmation for live updates. Any issues please call us, we are here to help. 0397836325.
Business days:
- Melbourne (including suburbs): 1 to 3
- Sydney / Adelaide: 3 to 5
- Brisbane: 4 to 7
- Perth: 6 to 10
- Rural & Regional: 3 to 10
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Borrelli 4 Tier Stainless Steel Shelf Rack 1200mm
Delivery Information Overview
Tracking Your Order:
- Upon receiving your dispatch confirmation email, track your order via the provided link in the email.
- Status updates will be sent to the email and mobile number provided at checkout.
Delivery Schedule:
- Deliveries occur between 9 AM and 5 PM, Monday through Friday.
- All deliveries require a signature and cannot be left unattended (ATL not permitted).
Receiving Heavy Items (30kg or heavier):
- Ensure adequate manpower or a forklift is available for offloading.
- For items requiring a tail-lift, please select this option at checkout or contact us at 0397836325 for assistance.
Delivery Attempts:
- The first delivery attempt is included in your purchase.
- Inability to accept delivery within the allocated slot may result in re-delivery charges from our carrier.
- Re-delivery fee invoices must be paid promptly to avoid escalation to debt collection, which may include additional costs and compensation claims.
Delivery Location:
- Deliveries are made to the kerbside only.
- Drivers are not responsible for unpacking, positioning, or installation of goods.
Please ensure that all delivery arrangements are made in advance to facilitate a smooth delivery process. Your cooperation and understanding are greatly appreciated.
Returns Policy:
- For information on our returns policy please click .
30-Day Return Policy
Eligibility:
- You have 30 days from the date of receiving your item to request a return.
- The item must be in the same condition that you received it: unused and in its original packaging.
- A receipt or proof of purchase is required.
Process:
- Initiate a Return: Contact us at sales@borrelli.com.au to request a return.
- Return Address: Send your return to:
- 98 Fox Drive, Dandenong South, 3175, Victoria
- Return Shipping: Upon acceptance, we'll provide a return shipping label and instructions on how to send your package.
- Note: Returns without prior request will not be accepted.
Additional Support: For any questions regarding returns, reach out to us at sales@borrelli.com.au.
Damages and Issues
- Inspection: Please inspect your order upon receipt.
- Reporting: If you find any defects, damages, or incorrect items, contact us immediately for resolution.
Exchanges
- For an exchange, return the original item. Once accepted, place a new order for the desired item.
Refunds
- Inspection and Approval: We will inspect your return; upon approval, a refund will be processed to your original payment method.
- Timing: Refunds are processed within 5 business days post-approval.
- Note: Banking or credit card processing times may vary.
- Follow-Up: If you haven’t received a refund after 15 business days of approval, please contact us at sales@borrelli.com.au.