Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Depending on your location and based on working days:

  • Victoria          1 to 3
  • NSW               2 to 4
  • SA                   2 to 4
  • Queensland  3 to 7
  • NT                  3 to 7
  • TAS                3 to 4
  • WA                 4 to 7

You can track your purchases via tracking link.

When you purchase an item an account will be created for you. 

Call us.

Thing’s happen and plans change. We will get the shipping address changed. The more notice you can provide the easier this will be.

We do not charge for change of shipping, but the courier price may change as the cost is based on location and this may increase based on the new address and courier company policy.

Once we manifest your order, our system will send you a tracking link via email.

If you enter a mobile phone number when you place your order you will also receive text updates to info you on the status of your delivery

It’s up to you, you can save it for faster checkout next time.

We have no access to credit information if you select this option.

Yes we do, 10%

Nationwide Delivery Options

We use many different courier companies to get our customers the best price possible.

Type in your postcode into the quote on any product page to return a cost of delivery of that item to your location.

No, each item is sent with it’s own sticker. They leave us on one consignment.

But….

Generally courier companies will deliver all items in the same order at the same time, but sometimes items are delivered to customer premises at different times.

If you need to swap an item

Returns and Exchanges

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